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Reopening Information

The Ranch at Rock Creek is deeply committed to guest service and safety, as we channel our pioneer past through difficult times. We will open on June 1, following Montana’s second phase of reopening. We are booking guests prior to Labor Day directly with our reservations team at 1-877-515-3403, website live chat, or welcome@theranchatrockcreek.com. Please contact us for more information on revised lower maximum occupancy, secluded accommodations, included private activities and in-room dining options.

We are currently making changes to ensure we are on the cutting edge of guest safety. Please see the frequently asked questions section below regarding our new policies and procedures.

FAQ for COVID-19 Procedures and Policy

  • How can I book for the summer?
  • What is your cancellation policy?
  • Is the Granite Spa open?
  • How are you ensuring accommodations are safe?
  • Will I be asked to wear a mask while on The Ranch?
  • How will we be assured enough space to socially distance from other guests?
  • How can we do your all-inclusive activities while social distancing?
  • What protocols are being followed for safe dining?
  • How will housekeeping procedures ensure my accommodation is safe and sanitized?
  • How will my inclusive airport transfer take place while social distancing?
  • Are private buyouts available?

In the interest of guest and staff safety, all bookings prior to Labor Day must be made directly with our reservations team at 1-877-480-2420 or welcome@theranchatrockcreek.com. You can also contact us on our live chat on this page.

For bookings after Labor Day, online bookings may continue as usual.

We have shifted to a very flexible cancelation plan for any guest impacted by COVID-19.

We have moved our final deposit date to from 60 days to 30 days prior to arrival and our nonrefundable policy to the same 30-day window to give guests more time to make the best choice for their families.

Yes, our Granite Spa will open on June 1 along with The Ranch. Treatments are available and extensive sanitation plans have been added in addition to our already stringent cleaning procedures:

  • Masks and face shields will be worn by staff.
  • There will only be two treatments at a time inside the Granite Spa.
  • There is no additional charge for in room treatment. Three in-room treatments are available.
  • Our spa will be for exclusive private use of the spa patrons. No one outside of the family/party will be allowed inside the spa.
  • Guests will be sent a cleansing ritual to use before treatments. Guests will have the option to shower in their accommodation or in the Granite Spa. If guests choose to shower in their rooms, we will send a spa and slippers to their accommodation.
  • Treatment rooms will also have rest time between use.
  • Please dial 127 or 0 on a Ranch phone or 406-859-6027 to book an appointment, or call 1-877-995-0315 to speak with a Reservation Specialist.

We are putting a 24-hour block between guests on every accommodation to ensure appropriate time to let the room rest and our team to fully sanitize the space. This is another reason bookings must be completed directly through our reservations team.

We have reduced housekeeping services to once per day. Guests may request an additional evening turndown service or request reduced or no services during their stay.

An amenities catalog will be provided so that you can order complimentary snacks, beverages and periodicals.

The Ranch has worked very hard to ensure that you have plenty of space to roam during your stay. Our safety procedures for airport arrivals, activities, and reserved or in-room dining greatly reduce the instance that you will need to wear masks for the safety of our your party, staff and other guests. Guests will not be asked to wear masks in dining areas or the Granite Spa. However, they will be asked to wear masks in public areas. We will provide patio seating for anyone preferring not to come inside and wear a mask.

Guides and staff will wear masks and gloves during the moments when social distancing isn’t possible. We will ask guests to do the same in those rare instances. Out on the trail or activity, once six feet of distance can be maintained, face masks will not be required. If a guest does need assistance that requires guides to go within 6 feet it is mandatory that guides and guests put on their masks.

The Ranch’s accommodations and activities are scattered across our 6,600 acres. 17 of our 29 accommodations are located in separate buildings. Whether you prefer a hybrid glamping cabin on Rock Creek or a luxury house set into the hillside, you’ll find your home away from home at The Ranch.

We are reducing our maximum guest count from 125 per night to just 75 per night to ensure we can space everyone out and keep the required distance for safe housing.

We will be continuing private activities, but spacing them out to ensure we can clean all the gear and sanitize it before every activity. Read more about social distancing, safety and sanitization through the Rod & Gun Club.

The Ranch has added additional activities to provide guests with more private activities. We have staggered our start times for activities so that we can control the number of people in the Rod & Gun Club. Most fittings will be done at the site of the activity. We ask that you abide by start times for the safety of our staff and guests.

Guests will be asked to hike, bike or e-bike to activity locations rather than driving, so that we may follow social distancing procedures.

Guides and staff will wear masks and gloves during the moments when social distancing isn’t possible. We will ask guests to do the same in those rare instances. Out on the trail or activity, once six feet of distance can be maintained, face masks will not be required. If a guest does need assistance that requires guides to go within six feet it is mandatory that wranglers and guests put on their masks.

Our kitchen staff is trained in safe food handling techniques.

For guest eating in the main dining room, we are reducing the capacity of the venue to ensure plenty of space is between all guests and a lower head count ensures less people there at one time.

In addition to safely spaced dining room meals, we will offer guests an in-room dinning option, where we drop full meals off at their accommodation so they can dine alone if desired.

We are reducing our twice-daily housekeeping services to once-daily services. Guests can request turndown service or they can request reduced housekeeping services during their stay.

We will provide hand sanitizer and disinfecting products for guest use in each accommodation.

A Ranch employee will greet guests at the Missoula or Butte airports and provide a private vehicle for guests to transport themselves to The Ranch. They will be greeted at Rock Creek Road and ushered to The Ranch. Water and snacks are available for the drive. 

When COVID-19 travel restrictions and recommendations begin to ease in Montana and other states, we will have some availability to accommodate families and small groups looking to have The Ranch to themselves. Please see our private travel page for more information.

Message from the General Manager

In this unique season of unexpected changes, I have been reminded of aspects of The Ranch that remain unwavering. Our Ranch was homesteaded in 1893, and its early residents went through a lot of very challenging and unprecedented times. Yet, in spite of those things, they persevered season after season, year after year. We take pride in renewing that perseverance in difficult times, much in the same way.

We look forward to welcoming each of you back here – those that have stayed with us in the past, those who have reservations for this year, and those of you who have us on your bucket list.

Please stay safe and healthy, Jon

Respite on Rock Creek

Virtual Travel to The Ranch

“Those who contemplate the beauty of the earth find reserves of strength that will endure as long as life lasts.” ~Rachel Carson

Join us on Instagram for a daily video of mountain zen and for regular “Respite on Rock Creek” IGTV episodes. In this series, our dedicated staff shares their passion for nature, ranch life and culture. They provide quick tutorials for projects like at-home wine tastings, Dutch oven cooking, crafting seed bombs and horse mane and tail braiding. Scroll to the right to see episodes from our dedicated staff and read about Respite on Rock Creek on Forbes.com.