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Ranch Ambassadors

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Pre-Booking your All-Inclusive Stay

Every couple and family who visits The Ranch at Rock Creek is provided with a dedicated Ranch Ambassador. This service is rooted in Montana’s tradition of homestead hospitality.

Ranch Ambassadors go above and beyond the traditional luxury concierge service to provide you with a stress-free vacation by creating a customized itinerary based on your interests. With a robust activities program including over 18 included activities to choose from, there is certainly no shortage of experiences to be had.

Below are some common questions regarding our pre-booking experience with The Ranch.

Pre-Booking Steps

  1. Complete your guest questionnaire. (This will be sent to your email on file 45 days prior to your arrival)
  2. Expect to be contacted by your dedicated Ranch Ambassador 3-4 weeks prior to your arrival date.
  3. Review your drafted itinerary and request changes if desired.
  4. Finalize your itinerary with your Ranch Ambassador by 1 week prior to arrival.

Frequently Asked Questions

  • How many activities are included?
  • When does the pre-booking process begin?
  • Can we split up on activities?
  • Are there any restrictions for horseback riding or other activities?
  • Do you offer daily horseback riding?
  • What is the length of each activity?
  • Can I make changes to the proposed itinerary?
  • Is completion of the guest questionnaire mandatory?

Two activities per day are included in your stay. The Ranch is proud to offer over 18 activities to enjoy and we encourage guests to try new experiences. Outside of these twice-daily experiences, guests are welcome to partake in self-guided hiking and biking around our beautiful 6,600 acres. Each season also boasts wonderful additional inclusions throughout the week to enjoy, such as casting lessons, naturalist classes or sunrise hikes.

We take great consideration and care with each of our guests, we are often unable to pre-book activities sooner than 3-4 weeks prior to arrival.

 

To allow every party a full experience, and to ensure we are sustainably stewarding the lands we enjoy, we maintain a 3:1 guest to guide ratio. Many of our activities can be done in larger groups and we encourage families to bond and build memories. For this reason, we ask parties smaller than six to stay together on activities, with the exception of seasonal programming and self-guided excursions. Guests are also always welcome to split off from the group to enjoy a custom massage or facial at The Spa at Rock Creek.

For the safety of both our guests and horses, our riding program requires guests to be eight years or older and under 250 lbs. to trail ride. However, guests between the ages of four and eight will find great fun in experiencing our arena riding, adopt-a-horse program and horseback obstacle course!

Additionally, we have a 4’8 and 80 lb. limit to partake in our ropes course.

To allow each family an opportunity to ride as well as for the preservation of our land and horse herd, we are unable to guarantee multiple horseback rides during your stay.

We are not a traditional dude ranch, but rather an all-inclusive ranch featuring an activities program designed to give guests experiences and instruction for a plethora of Montana activities and hobbies. Our landscape is uniquely suited to fly fishing, hiking, sapphire mining, archery, shooting sports, mountain biking, wildlife viewing, disc golf, snowmobiling, ice skating, cross-country and downhill skiing and much more. Horseback riding is only one small facet of the breadth of adventure available.

Most activities vary between 1 and 2 hours long, with the exception of off-ranch excursions.

Your Ranch Ambassador will work with you to perfect your itinerary until 1 week prior to arrival. Within a week of arrival we are unable to make further changes to the schedule and encourage guests to visit our Rod and Gun activity club to inquire about any additional changes on site. On-site changes are subject to availability.

While not mandatory, we highly encourage guests to fill out our guest questionnaire in order to ensure a timely and seamless pre-booking experience. Additionally, guest information is used to outfit you for all your adventures. Having your gear and outwear prepared prior to each activity ensures you get more time to enjoy the great outdoors.

“The service was as close to perfect as we have experienced at a hotel. From the amazing pre-booking experience with Aims, to the itinerary planning stages with Irene, you will feel cared for before you even step foot on property.” ~ Joey Gutierrez via Tripadvisor – October 2021

“What a place! From the coordination of our itinerary until the moment we drove away, the trip was nearly perfect. Though it is not an inexpensive place to visit, with food, drinks, and activities all included it is reasonable, and despite being “all inclusive” the ranch does not skimp on anything.” ~ KWS53 via Tripadvisor – April 2021

“To our Ranch Ambassadors – Erin and Katie – THANK YOU! We had no idea what to expect. The daily itinerary you created for us was perfect. Thank you for making sure everything was calibrated to our liking.” ~ ninja1111, via Tripadvisor – March 2019